Privacy Policy
Sonopia Overview
Sonopia provides branded mobile phone service and social networking for organizations, groups, clubs, sports teams, educational institutions and individuals. It offers an innovative mobile and online experience-a customized on-the-go community built around the subscriber's world.
Designed for easy setup and maintenance, an affinity can create a branded community, referred to as a "Sonopia", that offers branded mobile service. This service instantly connects an organization, group or club with its most powerful resource - its members and supporters. By creating a Sonopia, an affinity can deliver news, information and alerts directly to members via their phones. Plus an affinity's members can create and access personal blogs, profiles, contact lists, photo sharing and more.
Privacy Principles
Internet technology and wireless communications are changing the way all companies do business - and changing the way they collect and use information about their customers. Used responsibly, that information can help companies serve customers better. At Sonopia, however, we realize that advances in Internet Technology and wireless communications technology, bring growing concerns - by customers and policymakers - about how customer information is used and shared.
We put customers first. Sonopia is dedicated to maintaining the highest level of online and wireless communications privacy. We are committed to safeguarding your privacy, and we require companies we do business with to protect your privacy too. We work diligently to create a safe and secure online community for our participating members and organizations. If you have any questions regarding our privacy policy, please email privacypolicy@sonopia.com
Information Collection and Use
Sonopia collects user-submitted information such as name, email address, and age to authenticate users and to send notifications to those users relating to their branded mobile service. Sonopia also collects other profile data including but not limited to: personal interests, gender, age, education, and occupation in order to assist users in finding and communicating with each other.
To enrich members' experience, some personal information is requested and put on display to other members and visitors. Sonopia members can change their profile information at any time and can control how other members, other branded communities, referred to as "Sonopias", and the service communicates with them.
User Profile information including pictures and names are displayed to people in order to facilitate user interaction in the Sonopia social networking community. Email addresses and mobile phone numbers are used for the purposes of inviting people to join your friends list, to deliver exclusive content from your selected Sonopias, and to send notifications regarding your branded mobile service.
A user's selected Sonopias will use an email address to send updates, information, notifications and content.
From time to time, Sonopia.com or a selected Sonopia may sponsor a promotion, sweepstakes or contest on Sonopia.com. Users may be asked to provide personal information including name, email address or home address or to answer questions in order to participate. Sonopia may transfer personal information to certain partners that you have explicitly requested to receive information from. It will be clear at the point of collection who is collecting the personal information and whose privacy statement will apply.
We strive to ensure that information we have about you is secure and confidential. We do not tamper with, intrude upon or intentionally disclose the existence or contents of any communication or transmission, except as required by law or the proper management of our network, or with your consent. Except as otherwise described in this privacy statement, Sonopia will not disclose personal information to any third party unless we believe that disclosure is necessary: (1) to conform to legal requirements or to respond to a subpoena, search warrant or other legal process received by Sonopia, whether or not a response is required by applicable law; (2) to enforce the Sonopia Terms of Use Agreement or to protect our rights; or (3) to protect the safety of members of the public and users of the service. Sonopia reserves the right to transfer personal information to a successor in interest that acquires rights to that information as a result of the sale of Sonopia or substantially all of its assets to that successor in interest.
The personal information Sonopia obtains about individual users to our websites is information the user supplies voluntarily. Sonopia may collect personally identifiable information (such as name, email address, postal address) and/or third party personally identifiable information through its website. In some situations, such as when you order a product or service online, Sonopia will collect billing information, such as your credit card number and billing address, and we may be required to transmit this information to third party suppliers, like our credit processing company, for the purpose of processing the transaction you have requested. This information will be used solely for the specific transaction and will be transmitted securely and in keeping with industry best practices.
When a user wants to apply for branded mobile service through an affinity's Sonopia, we may determine a user's credit worthiness by collecting the user's name, date of birth, and social security number in order to request a credit report from a credit-reporting agency. Once we determine a user's credit-worthiness, this document is destroyed.
Security
Sonopia member accounts are secured by member-created passwords. Sonopia takes precautions to ensure that member account information is kept private. We use reasonable measures to protect member information that is stored within our database, and we restrict access to member information to those employees who need access to perform their job functions, such as our customer service personnel and technical staff. Please note that we cannot guarantee the security of member account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of member information at any time. For any additional information about the security measures we use on Sonopia.com, please contact us at privacypolicy@sonopia.com.
Sonopia does not send unsolicited spam or "junk" email. We may use email to communicate with our users, to respond to users' emails, to confirm orders placed online, and to send information that a user has requested. If you receive an unwanted email from Sonopia, you can simply unsubscribe to prevent receipt of any future emails. Sonopia provides an unsubscribe function in its email campaigns in order for subscribers to opt out of further email communications from us.
Links
Sonopia is not responsible for the privacy policies and/or practices on other sites. When linking to another site a user should read the privacy policy stated on that site. Our privacy policy only governs information collected on Sonopia.com.
Public Forums
Please be aware that whenever you voluntarily post public information to moblogs or other public forums that information can be accessed by the public and can in turn be used to send unsolicited communications.
Third Party Advertising & Use of Cookies
Advertisements appearing on Sonopia.com may be delivered to users by Sonopia.com or Web advertising partners. Please note that our Web advertising partners may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement. In this way, ad servers may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. This privacy statement covers the use of cookies by Sonopia and does not cover the use of cookies by any advertisers.
Sonopia uses cookies to store visitors' preferences and to record session information, for purposes that include ensuring users are not repeatedly offered the same advertisements and customizing newsletter, advertising, and Web page content based on browser type and user profile information.
Sonopia does not link the information stored in cookies to any personally identifiable information you submit while on Sonopia.com. You can set your browser to delete cookies or to tell you before you accept one.
Privacy of Minors
Sonopia does not knowingly collect or maintain personally identifiable information or non-personally-identifiable information on the Sonopia site from persons under 13 years of age, and no part of our website is directed to persons under 13. If you are under 13 years of age, then please do not use or access Sonopia.com at any time or in any manner. If personally identifiable information of persons under 13 years of age has been collected on the Sonopia site without verified parental consent, then Sonopia will take the appropriate steps to delete this information.
Notice of Changes
Over time, Sonopia's privacy policies are subject to change. If we make changes, we will post them to this Privacy Policy page to make users aware of the changes. Sonopia users agree to follow any changes to the policy once they have been posted and a user continues to the site.
Contacting Sonopia
For inquiries regarding our privacy policy or for questions regarding the use of this site, call 877-595-0557, email privacypolicy@sonopia.com, or write us at:
Sonopia
1370 Willow Road
Menlo Park, CA 94025